Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of barb carpenter

barb carpenter

August 15, 2025

5  out of  5
rating by barb carpenter
"So happy with State Farm and Sonja at the West St. Paul, Minnesota office. A++++++"
Profile photo of Eric Walker

Eric Walker

August 9, 2025

5  out of  5
rating by Eric Walker
"Coming home from the mall with wifey on the freeway a couple tried to scam us and said we hit their car. State Farm did their homework and were able to prove we didn’t , thank you everyone at State Farm my family appreciates your work."
We responded:
"We really appeciate the 5* and really enjoy working with you and your family Eric! "
Profile photo of Adam

Adam

August 8, 2025

4  out of  5
rating by Adam
"Note: I was asked to give this review, but this is my genuine authentic review of this insurance company. Compared to my previous American family insurance which I was with for 10 years now, my car insurance is cheaper, my plan is better (higher injury coverage for a lower price 100k vs 250k) and my agent got complimentary health insurance coverage for only a few bucks a month on top of my car coverage. I got a combined car discount with my car and van costing very little a month. Now the reason I give 4 stars is this: The agents are amazing, quick to respond, and give great rates, but I'm unsure if something was to happen to me or my car how the rates would be adjusted or how they handle claims. Based on initial impressions of the company as a whole they will handle it quickly, swiftly and effectively, but only time will tell with that. I also noticed a bit of a mask with some of the agents, now in society and especially jobs that is to be expected, especially when selling insurance, but time will tell what lies beyond the mask. I'm a very sensitive individual and can pick up on subtle things most miss, but I'm sure just like with any jobs we need to wear masks to get through it. Anyways, my honest review. As a ending note I very much appreciate my agent and the time they have put into getting my rates lower then my previous company, and I truly enjoyed the process of asking them questions, and having them answer everything and even take the time to make sure I understood everything I was signing. Great people here. I highly recommend them, if you are used to a corporate insurance company or agents this is the exact opposite."
We responded:
"We really appreciate your honesty and look forward to cointinueing to show up for you with exceptional customer service on your auto insurance needs along with everything else. "
Profile photo of Dom Spallino

Dom Spallino

August 7, 2025

5  out of  5
rating by Dom Spallino
"Went in to see what could be done to lower my insurance temporally due to being laid off from tech job. JT found places where we could cut things in half. In the end, I'm now saving 50% on my monthly insurance. Solid work dude!"
We responded:
"Dom - we love hearing this! That is what we are here for to help and make sure your insurance is catered to YOU!! Thanks for the 5*!"
Profile photo of John Lorge

John Lorge

August 6, 2025

5  out of  5
rating by John Lorge
"Your agent took the time to go over all my concerns and answered all my insurance questions. Very respectful and not in a hurry. Very easy to talk to. Over all it was a good experience."
We responded:
"John I am so glad we were able to help with your insurance needs and not make you feel rushed! That is so important to us! Thanks for the review."
Profile photo of Lori Steinmetz

Lori Steinmetz

August 4, 2025

5  out of  5
rating by Lori Steinmetz
"Everyone helpful when called."
We responded:
"Glad we were able to help with your insurance needs Lori! We appreciate you!"
Profile photo of Gabrielle REDACTED

Gabrielle REDACTED

August 1, 2025

5  out of  5
rating by Gabrielle REDACTED
"Great people"
We responded:
"Thanks Gabrielle! We appreicate your kind words!"
Profile photo of Kristie Bourne

Kristie Bourne

July 30, 2025

5  out of  5
rating by Kristie Bourne
"Very easy to work with group. I can text questions instead of phone calls. Easy app to use. Check in every year with you to see if your plan still fits your needs. They are also very helpful and always answered all of my questions."
We responded:
"Kristie - we love hearing reviews like this! I am so glad we are able to help you with your insurance in the way you want!! "
Profile photo of Loralee Bailey

Loralee Bailey

July 26, 2025

5  out of  5
rating by Loralee Bailey
"What truly stood out is Sonja’s attention to detail and personalized approach. Her responsiveness and proactive communication made me feel valued and confident in my choices. I highly recommend Sonja and her team."
We responded:
"I have truly enjoyed getting to know you and work with you Loralee! I look forward to many more years! Thanks for the kind words!"
Profile photo of Charlie Calvert

Charlie Calvert

July 24, 2025

5  out of  5
rating by Charlie Calvert
"Always professional, courteous and friendly . Very informative! They help me to maintain good rates on my car insurance."
We responded:
"Charlie - I am so glad we were able to help personalize your insurance needs to you and still help you maintain your good rates!!! "
Profile photo of Mark Scharlatt

Mark Scharlatt

July 20, 2025

5  out of  5
rating by Mark Scharlatt
"Very helpful and very friendly."
We responded:
"Thanks for the 5* Mark! We really appreciate you. "
Profile photo of John Ryan

John Ryan

July 18, 2025

5  out of  5
rating by John Ryan
"Sonja and J.T. have always been helpful, especially when assisting me through the details of the claim process. It's good to know that they are always available."
We responded:
"Thanks John!"
Profile photo of Jose Andres Genel

Jose Andres Genel

July 14, 2025

5  out of  5
rating by Jose Andres Genel
"Great customer service and support"
We responded:
"Thanks for the 5 stars Jose!!!!"
Profile photo of Pao Thao

Pao Thao

July 11, 2025

5  out of  5
rating by Pao Thao
"JT help me lower my insurance, quick to respond, good overall experience."
We responded:
"Pao - So glad JT was able to help you with your auto insurance and that you had a positive experiance with us. That is so important! Thank you!"
Profile photo of Theron [Ashdon] Draeger

Theron [Ashdon] Draeger

July 3, 2025

5  out of  5
rating by Theron [Ashdon] Draeger
"Great team! Super responsive and has worked with me to get the best rates and coverage."
We responded:
"Theron - I am so glad we have been able to work together on all of your insurance needs! Remember we are always here to help with whatever we can! "
Profile photo of Jason

Jason

June 30, 2025

5  out of  5
rating by Jason
"I’ve had policy’s through a few companies and this is by far the best! Very helpful and very thorough. Great prices too!"
We responded:
"Jason! I am so glad we have made your experience the best! That truly means a lot to us! Thank you!"
Profile photo of Annie McKay

Annie McKay

June 29, 2025

5  out of  5
rating by Annie McKay
"Happy with the service and the pricing they gave me. And the life insurance policy has been something I had wanted. Now I'm covered and not a two year waiting period either!"
We responded:
"Annie! Thanks for the awesome review! I am so glad we were able to help you get your life insurance all squared away! We look forward to working together for a long time!"
Profile photo of Erin Boyd

Erin Boyd

June 28, 2025

5  out of  5
rating by Erin Boyd
"I had such an amazing experience with State Farm. David in particular was very helpful and walked me through what my policies would be. I got more coverage for less money, which is always a plus. Highly recommend"
We responded:
"Towanda! I agree - David is extremely helpful and knows his stuff. So happy he was able to help get you more coverage and save money! That's a win! "
Profile photo of Emily Blahnik

Emily Blahnik

June 25, 2025

5  out of  5
rating by Emily Blahnik
"Great insurance company! Very knowledgeable and helpful. Easily explained exactly what it is I would be getting for insurance benefits"
We responded:
"Emily! Thank you so much for the review. David is very good at what he does and you can hear his passion through his words. We appreciate getting the opportunity to work with you on your insurance needs!"
Profile photo of Bob Chen

Bob Chen

June 23, 2025

5  out of  5
rating by Bob Chen
"Sonja's team is the friendliest to talk to no matter who at the agency - be it Sam, Mitch, or anyone else there. They are all very professional and I can always rely on them to take care of any of my questions or issues right away. Thanks!"
We responded:
"Aww we love hearing this Bob! Thank you for taking the time to review us and for the 5*s!!!"
Profile photo of Terrence Pothen

Terrence Pothen

June 17, 2025

5  out of  5
rating by Terrence Pothen
"They were great to work with, upgrading my car insurance."
We responded:
"We also enjoy working with you Terrence! Thanks for the 5*"
Profile photo of Emily Fitcher

Emily Fitcher

June 12, 2025

5  out of  5
rating by Emily Fitcher
"Shout out to Sammie for doing such an amazing job in helping me find the best quote for insurance. She was very informative & honest, and her exquisite performances made me feel comfortable and at ease. Thank you, Sammie ☺️"
We responded:
"Sammie is phenomenal at what she does!!! So glad she was "top notch!!" "
Profile photo of Lucy Anderson

Lucy Anderson

June 2, 2025

5  out of  5
rating by Lucy Anderson
"Good communication and website easy to navigate"
We responded:
"So glad to hear this! Thanks for the review Lucy!"
Profile photo of Jean Hardginski

Jean Hardginski

May 30, 2025

5  out of  5
rating by Jean Hardginski
"JT Roe, State Farm Account Manager, was exceptionally helpful to me when I was researching auto and homeowner's insurance. There was no high pressure selling, just the providing of information to the many questions I asked. I appreciated his helpfulness and patience."
We responded:
"Jean! We love hearing this! JT is amazing at what he does. I am so glad we were able to help with your auto insurance and home insurance needs!!!"
Profile photo of Stephanie Mertz

Stephanie Mertz

May 29, 2025

5  out of  5
rating by Stephanie Mertz
"I had been with my previous insurer for 20 years for home owners & car insurance, more than 20 years for auto insurance. No home claims at all, no auto claims for over a decade, and yet they kept hiking my rates. I decided to look around after friends changed their insurer. Glad I did. State Farm, and Sonja's agency has saved me over a thousand dollars. David is the agent I've worked with. He's friendly, professional, and efficient. It's nice to work with a local office. Very satisfied thus far."
We responded:
"Stephanie - I am so glad David was able to help you with your auto insurance and home insurance! We are really looking forward to working with you!"